Answers to the most common questions about Achernar's services, processes, and regulatory compliance.
Achernar monitors and detects threats to your brand's digital assets and reputation around the clock — including non-compliant content, impersonation, fraud, and cyber threats — and carries out the process of isolating and taking down the relevant content.
No. Achernar is not a law firm or an attorney partnership, and it does not provide legal counsel, formal legal defense, or representation services. Achernar is an independent technology company that eliminates digital rights violations using IT infrastructure, AI-driven analysis, and technical intelligence methods.
We operate across a wide range of platforms, including social media (Instagram, Facebook, Twitter/X, YouTube, TikTok, LinkedIn, Telegram, etc.), search engines (Google, Bing, Yandex), forum sites, news sites, blogs, and mobile app stores.
Our average takedown time is under 28 hours; however, this can vary depending on the platform, the type of violation, and the source of the content. The process can be tracked in real time via the panel.
With our Telegram Deep Scan & Isolation service, we provide fake account/channel/group detection, scanning of private shares within channels we are members of, discovery of new channels/groups, and a daily isolation process that we are the only provider of in Turkey.
Every detection, isolation, and takedown action is reported in both PDF and detailed Excel format. You can also monitor the process in real time from your CRM panel and set up scheduled, automatic report delivery.
Our services are designed to align with TCMB's Consumer Protection communiqués, MASAK's anti-money laundering obligations, and BDDK's operational risk management standards.
You can reach us via phone, WhatsApp, or email on our Contact page, or schedule a call directly from the calendar to request a free preliminary analysis for your brand.
You can select a convenient day and time from the calendar on our Contact page. Your selection is sent to our team via WhatsApp, and meeting details are shared after confirmation.
We work across a wide range of industries, including media and broadcasting, finance, retail, fashion, and corporate brands; we offer services specifically designed to support regulatory compliance for financial institutions.
Reach out to us directly and we'll answer your specific questions.
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